Questions and Answers
I have zero technical expertise, is this platform for me?
Flixout is ready out of the box, no messy API to deal with, no need to hire a programmer/web designer/technical expert and we provide multiple end-user/audience-end themes to suit your audience.
We built the Flixout platform from the ground up with usability and flexibility in mind. This enables anyone to start their very own channel and begin reaching their target audience in record time. Of course if you want to customize the look and feel of your channel, you can do that too.
Do I have to charge my audience to view my content?
Absolutely not! Flixout empowers you to figure out how to monetize your content as you see fit. Want to provide your content without charge? Not a problem! Plenty of educators use our platform to educate their students remotely free of charge (great way to keep your class up-to-speed during COVID-19).
Flixout supports streaming content free of charge, on a subscription basis, or via ad campaign. You can even pick and choose different methods for different content. Flexibility is afforded to you so you can operate as you see fit.
What are the system requirements for running Flixout?
Flixout is a Software as a Service (SaaS) platform and requires no installation on your part. All you need, including your visitors, is a modern web browser and you can begin using Flixout immediately. Some light configuration of course is required on your end but we have made the entire platform as seamless, simple, and stress-free as possible.
How do I login to or access my channel?
Please see your welcome email as it will contain all the information you need to get started. Our platform is compartmentalized and there is no centralized login facility to access, this allows you to whitelabel the Flixout platform fully.
What payment methods can I accept on my channel?
We currently provide payment gateways for Stripe (Visa/MasterCard/Discover/American Express), PayPal, and cryptocurrency. You can pick and choose the gateways that make sense for your particular audience and are not required to use all of them or if you are an enterprise customer, any of them at all.
I have a suggestion/complaint/found a bug. Who can I contact?
We greatly appreciate feedback and thank you for your participation! If you have an idea for a new feature, found a bug, or found something you absolutely hate, we want to hear about it. You can contact us via your admin control panel or you can use the form on our website: https://www.flixout.com/contact.